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Apple allows customers in UK to carry out DIY self-repairs on phones

Apple allows customers in UK to carry out DIY self-repairs on phones
Apple allows customers in UK to carry out DIY self-repairs on phones 6 December 2022 04:29 AM: Apple is to allow its customers to carry out DIY self-repairs on their phones for the first time.

The tech giant will let phone owners in the UK and seven other European countries buy Apple spare parts and tools to help with the task.

A four-step guide on its website encourages customers to "first read the repair manual", then either rent or buy the "professional-grade tools" required for the job from its "self-service repair store".

The scheme, which first launched in the US earlier this year, will offer repair manuals, tools, and replacement parts for the iPhone 12 and 13 range, as well as more recent Mac laptops which contain Apple's own chips.

More than 200 individual parts will be available.

Apple says the parts are the same ones - and at the same price - as those already available to Apple's network of authorised repair providers, and customers can also send replaced parts back to the firm for refurbishment and recycling, with credit off their parts purchase provided in many cases.

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Apple chief operating officer, Jeff Williams, said: "We believe the best technology for our customers and for the planet is technology that lasts, which is why we design our products to be durable and rarely require maintenance or repair.

"But when a repair is needed, we want customers to have many options for safe, reliable and secure repair."


As well as the UK, the scheme is being expanded to Belgium, France, Germany, Italy, Poland, Sweden and Spain.

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