London Drugs 'unwilling and unable' to pay ransom demanded by hackers

London Drugs says it is "unwilling and unable" to pay the $25 million ransom demanded by cybercriminals who breached the Western Canadian pharmacy and retailer's computer systems in April, which prompted the company to close all of its 79 stores for several days. Heather Yourex-West explains what this could mean for London Drugs' staff and customers.